Indu-Kote's Privacy Policy

Indu-Kote Systems (“we,” “our,” “us”) is committed to protecting your privacy in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant privacy regulations in Ontario. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website indukote.ca.

By using our website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with any part of this policy, please discontinue using our site.

1. Information We Collect

We collect the following types of information:

  • Personal Identification Information:
    You may voluntarily provide information, such as your name, email address, phone number, and other details, when filling out forms, requesting information, or contacting us.

  • Automatically Collected Information:
    Our website uses cookies and other tracking technologies, such as Google Analytics and Google Ads, to collect non-personal information including:

    • IP address
    • Browser type and version
    • Device type and operating system
    • Referring website
    • Pages visited and time spent on our site

    This information helps us understand how visitors use our site and allows us to optimize user experience.

2. Purpose of Collecting Information

We collect your information for the following purposes:

  • Providing Services:
    To respond to your inquiries, process requests, and provide services.

  • Improving Website Functionality and Experience:
    We use Google Analytics to understand visitor behavior, analyze site traffic, and improve site performance.

  • Targeted Advertising:
    We use Google Ads for remarketing and targeted advertising, which allows us to display relevant ads based on your browsing behavior on our site. This may involve the use of cookies and similar technologies to track users across websites.

  • Compliance with Legal Obligations:
    We may collect and use your information to comply with legal or regulatory requirements.

3. Consent

We will obtain your explicit consent before collecting, using, or disclosing your personal information, particularly when collecting sensitive information. You may provide consent through the use of our website, submission of forms, or other interactions.

You have the right to withdraw your consent at any time. To do so, please contact us using the contact details provided below. Additionally, you may manage cookie preferences and opt-out of tracking by adjusting your browser settings. To do this you can visit Googles help page on cookie management here: Delete, allow and manage cookies in Chrome.

4. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.

We only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When the information is no longer required, it will be securely deleted or anonymized.

5. Sharing Your Information

We may share your personal information under the following circumstances:

  • Service Providers:
    We may share your information with third-party service providers (such as those that manage Google Analytics and Google Ads) who assist us with data analysis, advertising, and website functionality. These providers are obligated to protect your data and may not use it for any other purpose.

  • Legal Requirements:
    We may disclose your information if required to do so by law, such as in response to a court order or to protect our legal rights.

6. Retention of Information

We retain your personal information only as long as necessary to achieve the purposes outlined in this Privacy Policy or to comply with legal obligations. When your data is no longer required, we will take appropriate steps to securely dispose of it.

7. Access to Your Personal Information

Under PIPEDA, you have the right to request access to any personal information we hold about you. You may also request corrections to inaccurate information. To submit a request, please contact us at the details provided below, and we will respond in accordance with legal requirements.

8. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to collect data for analytics and advertising purposes. These include:

  • Google Analytics:
    We use this service to collect anonymous data on website traffic, such as page views, user interaction, and time spent on pages. This data helps us improve website performance.

  • Google Ads:
    We use Google Ads to serve targeted advertisements to users based on their previous interactions with our website. This may involve remarketing techniques and third-party cookie tracking.

You can manage your cookie preferences or disable cookies by adjusting your browser settings. Please note that opting out of cookies may affect the functionality of our website.

For more information about Google’s use of cookies, you can visit Google’s Privacy Policy.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside of Canada, including the United States, where some of our service providers (e.g., Google) are based. While these countries may have different privacy laws, we ensure that your information is protected in accordance with Canadian laws.

10. Children's Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete the information promptly.

11. Your Rights Under Canadian Law

Under Canadian law, including PIPEDA, you have several rights regarding your personal information:

  • Right to Access:
    You have the right to request access to any personal information we hold about you and receive a copy of that information.

  • Right to Rectification:
    You may request corrections to inaccurate or incomplete personal information.

  • Right to Withdraw Consent:
    You have the right to withdraw your consent for the collection or processing of your personal information at any time.

  • Right to Data Portability:
    In certain circumstances, you may request that we provide your personal data in a machine-readable format.

To exercise any of these rights, please contact us at the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or relevant legal obligations. We encourage you to review this page periodically for the latest information on our privacy practices. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, your rights, or how we handle your personal data, please contact us at:

Indu-Kote Systems
Email: info@indukote.ca
Phone: 905-475-6454
Address: 85 Ferrier Street, Unit 13, Markham ON, L3R 2Y9